I have always been a "service at the dealer" type of person. I thought that the dealer was the place to get everything done right, even if I did have to pay much more for the service. After two bad visits, one with a Ford Dealer and one a Mini dealer, (they both forgot to fill the radiator after a coolant change) I decided to take my sister's advice and try Reliable Automotive in Franklin. I could not be happier! They are easy to speak with, knowledgable about my vehicles, quick in their repairs, and have a good common sense approach to to taking care of my car. I'm now a "service at Reliable Automotive" type of person!