Franklin Auto Repair

I've had my car worked on in many states & many places. Reliable Automotive is by far the best place I've ever had my vehicle worked on. Mike treats his customers with outstanding customer service & really goes out of his way for people. When it comes to my car repairs in Franklin, TN.. This is the only place I will go. Hands down. Thanks for the great work guys!

I have know Michael O'Brien for nearly 3 years. He has done everything from oil changes to a timing belt change for me. He even comes to my office and picks up my car to take to his shop to work on it. When it's completed, he delivers it back to me. This is free! When I've gone to the shop, he's gotten me in and out very quickly. Very friendly staff and they shoot you straight!

Their company is aptly named. I had to put in a completely different engine in my Toyota Sienna which was done at a great and reliable manner. I ended up purchasing the motor myself which ended up not working out since when it arrived it was locked up and unusable but Mike and Bradley worked with me to find a replacement at a better price and with a parts and labor warranty. I would definitely recommend these guys to anyone that is looking for a Owner Operated shop to get their automotive repaired.

My few experiences with Reliable Automotive have been great! The best part about Reliable is that he's honest and only makes recommendations that align with the manufactures recommendations. I always feel taken advantage of when I try a new mechanic or use a "convienent service." Mike at Reliable has never made me feel that way, he has always been honest and up front. I really appreciate their in-town pick-up as well. I would recommend them to anyone, and actually already have! Thanks for your great service.

Michael O'Brian and his crew at Reliable Automotive in Franklin TN are great!! Michael has been taking care of my vehicles for almost ten years now. I can honestly say the guy I met all those years ago is the same honest and available guy I deal with today. Josh and Michael are super nice guys but I take my vehicle there because of their knowledge and skill. I recommend Reliable Automotive to EVERYONE because I know they will come to me with a big O thank you...never fails. Check out these crazy good car dudes if you're a smart cookie.

Rebecca said this business did good work.

Phyllis said her vehicle was done in a decent time frame and everything on her list was completed.

Josh said that this business was quick and had the job done right.

Smooth & quick service as always

Small shop advantages, but could show more professionalism. Left message which was not returned, plus when I picked up car, was looked at like "what are you doing here?" It's a great option to the higher priced dealerships. Now they just need to wow their customers with great customer service.