Franklin Auto Repair

Being new to the area I found Reliable through RepairPal . I made an appointment online through RepairPal . When I arrived, I was greeted nicely and sat down to discuss the problems with my truck. After being informed of the necessary review of the truck, I mentioned that I thought I could wait for that. Instead of saying they were too busy, they took the truck immediately. About 15 minutes later we sat down again and reviewed the potential repairs and prices. I signed off on the quote and left with information on how to drop off the vehicle that evening. The following day I was contacted to approve one small addition. The truck was ready when expected, later that afternoon. All repairs seem to be fine, no issues. Mike (one of the owners) also discussed another repair that could be done but was not really necessary on a 17 year old truck. One of those "just live with it" issues that doesn't pay to fix. He didn't just try to get that extra job knowing it was not worth it to me. I will bring my vehicles back to Reliable as needed. Nice to find what I believe to be an honest auto repair shop!

Once again, John and Mike and the guys at Reliable Automotive came through for me. I highly recommend them. Whether a big job or a small job, Reliable Automotive in Franklin, Tennessee is the place to take your car for some TLC.

Great service on time gave me options definitely recommend

These guys are always a pleasure to work with! Prompt, communicative, and definitely Reliable.

We had previously taken our Honda to Reliable Automotive and felt they did a great job. The engine light came on last week and my first thought was to scheduled an appointment with Reliable Automotive. I was able to do this on their website and was granted my first choice. From the time I dropped my vehicle off until the repairs were completed, they kept me informed every step of the way. They provided pictures of the areas they were working on so I clearly understood what they were doing. I'm retired Air Force and was granted a military discount as well. I never felt as though I was wondering what was going on, they were very thorough. My Honda is a little older model but the price for repairs was reasonable. I highly recommend Reliable Automotive.

Always accurate and efficient. The guys at Reliable Automotive are the only mechanics I trust to work on my 2008 Honda Odyssey with 330K miles on it. They always manage to get me on down the road.

Good guys. Car broke down on the way back to fla these guys got me in and made it a top priority to get my car done when they had a full schedule and even stayed late to make sure i got back on the road in a timely manner. Would def recommend

These guys took care of another garage's mistakes. They did a full inspection that they shared with us (videos, photos, detailed explanations) before they started the work. They got the issues corrected and thanks to their great work, we were able to recoup most of the money lost at the other garage. Since then we brought the car back to them for tires and other work. We will definitely be bringing our cars back here in the future. It's difficult to find trustworthy folks these days, and these guys are it!

Mike and John got me in and out quickly and diagnosed a problem that otherwise would have been difficult to fix. I'll be back...but hopefully not soon! Thanks

Very quick and reasonably priced service!